Cork College of FET Morrison's Island Campus
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Cork College of FET Morrison's Island Campus
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Cork College of FET Morrison's Island Campus
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Health Services Administrator
(Business Administration)

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INTRODUCTION:

If you are an organised person and would love to work in administration in a busy doctors, dentists, hospital or other healthcare environment then this course is perfect for you. The admin team member in these environments is the person who sensitively deals with vulnerable clients to ensure that they are professionally dealt with. If you can see yourself in that role then this is the right course for you.

ENTRY REQUIREMENTS:

  • Leaving Certificate, LCA or QQI Level 4.
  • Mature students are exempt from Leaving Certificate requirement.
  • CERFL proficiency at B2 for access to Level 5 courses for those whose first language is not English.
  • All applicants will undergo a processing stage during which further information will be gathered in relation to their application. An offer of a place on this course is contingent on the applicant meeting the entry requirements set out here and satisfactory completion of the processing stage.

DURATION:

September to May.

FEES:

€300 including QQI examination fees. (Medical card holders exempt from €50). See fees & payment for details.

Fees status currently being updated for 2024/2025.

CERTIFICATION

  • QQI Level 5 Certificate in Business Administration 5M2468.
  • QQI Component Maths 5N1833 (available as option in evening for learners requiring Maths for progression).

COURSE CONTENT

Business Administration Skills - 5N1610

Examine a range of recruitment options for selecting and appointing staff and current employment rights legislation. Maintain a range of documents pertaining to HR management and employees including employment contracts, attendance records etc. Explore sources of finance for a business including cash-flow. Examine different types of meetings held and complete a range of documentation necessary for the effective function of a meeting. Explain the role of quality systems.

Bookkeeping Manual and Computerised - 5N1354

Learn to record business transactions , post to ledgers and draw up a trial balance using both a manual accounting system and a computerised package.

Word Processing - 5N1358

Learn to produce professional mailable document. Learn file management and a host of functions including clipart, headers, footers, watermarks, graphics, tabs etc.

Communications - 5N0690

Acquire the writing skills needed for the workplace, learn to speak fluently and coherently in a professional setting, develop interpersonal skills and have an understanding of the impact of ICT on society.

Work Experience - 5N1356

Planning, preparation and reflection on work placement. Job finding strategies, CV and personal statement preparation, interview skills. Practise employability skills with a view to future planning.

Spreadsheet Methods - 5N1977

Produce a spreadsheet that meets a simple design specification and is fit for purpose. Learn a range of spreadsheet features such as data and cell formatting techniques, conditional IF statements, financial, date and time functions. Generate a variety of types of graphs from spreadsheet data. Automate routine multi-step tasks through the creation, execution and management of simple macros.

Text Production - 5N1422

Learn to produce a range of documents to a mailable standard, within a minimum speed of 35 words per minute.

Medical Terminology - 5N2428

Define medical terminology and abbreviations. Use correct medical terminology in a wide range of specialities. Assemble and prepare x-ray reports. Prepare final medical reports ensuring the use of appropriate terminology, language and format.

Database Methods - 5N0783

Use MS Access to create databases from design specifications under a time constraint. Learn to manipulate information from databases and retrieve and output in report format.

Socrates Medical Package

Socrates software is a medical records system for a General Practice. It is used by Irish GPs. Our Socrates course which is certified by Morrison’s Island Campus includes the management of patient files and the addition of new patients, managing the appointment system for the practice.  It includes organising the waiting room and consultations of patients once they arrive at the practice, printing repeat prescriptions and referral letter as well as billing and fee management functions.  This course gives the student a valued experience in what it would be like to work as a receptionist in General Practice.

Morrison’s Island Campus – Infection Prevention and Control

The Infection Prevention and Control programme aims to give learners an in-depth look at this vital aspect of the healthcare industry/workplace. Topics covered include basic microbiology, healthcare associated infections and the role of infection prevention in the workplace. Additionally, the role and standards of the HSE & HIQA and hands on training in correct hand washing technique and the use of PPE is also covered.

ADDITIONAL TRAINING / WORKSHOPS

  • Microsoft Outlook (online) – The Microsoft Outlook course demonstrates how to use the internet to compose, send, receive and store electronic mail to include attaching a file to an email and managing email folders. It also facilitates the learner to explore areas related to browser-based email systems including demonstrating the use of at least one current email software package for example: compose, send, receive, reply, forward, print, store electronic messages and open file attachments, attach a file to an email message and create and manage mailboxes and transfer messages to and from relevant mailboxes. Furthermore, learners develop an appreciation of email etiquette as regards: content, length, style and tone of composed messages and they set up a web-based email account. A record of achievement from Morrison’s Island Campus is issued on successful completion.
  • Data Protection (online) – This Data Protection course gives learners an overview of GDPR. The workshop examines what GDPR stands for and gives an understanding of the current data protection rules and obligations. The learners also receive information on the types of data, the terminology associated with GDPR, the penalties with breaches, storage of data and general do’s and don’ts regarding data. A record of achievement from Morrison’s Island Campus is issued on successful completion.

FAQ’s

What hours are involved?

Our courses are full-time, classes are timetabled Monday to Friday.

How is the course assessed?

The course is assessed through coursework (for example projects, assignments, learner records), these are done throughout the year. There will be some written/practical exams held at the end April/start May.

What are the course fees?

The course fees are €300 (€250 if you have a medical card).

Are there job opportunities?

There are very good job opportunities in this area. There are numerous past students working in Hospitals, Clinics, GP surgeries, Dental Surgeries etc.

Will I get a place in a 3rd level course if I do this course?

Many of our students each year progress to 3rd level courses. All progressions are available on the college website. However, there is no guarantee of a place. Students apply through the CAO using their QQI level 5 results, students need to work hard in order to achieve the best possible results.

WORK PLACEMENT / EXPERIENCE

Students undertake a block work placement of 2 weeks in an office environment. Work placement is a highly valued component of the student experience here at the college. An excellent opportunity for you to gain insight into the world of work. Students are encouraged to source their own Work Placement but you will be supported by the Work Placement team should you need assistance to do this.

EDUCATION PROGRESSION OPPORTUNITIES

Some of our popular progression opportunities include:

  • Morrison’s Island Campus: Progress to one of the Morrison’s Island Campus Advanced Business Specialisms, subject to entry requirements being met.
  • MTU Cork: Business (MT550).
  • MTU Cork: Business Technology & Communications (MT551).

Excellent progression opportunities to other Higher Education colleges. Special arrangements in place with MTU Cork (CCPS), MTU Kerry and SETU (Waterford & Carlow) for preferential entry for students of Morrison’s Island locations. Go to our progressions database for exact requirements on progressions for this course.

CAREER OPPORTUNITIES

Medical and Dental Administration and Reception, general practices, hospital and care facilities. Former students have been employed in Primary Care Centres and other large and small health related environments.

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