Office Administrator
(Business Administration)

Examine a range of recruitment options for selecting and appointing staff and current employment rights legislation. Maintain a range of documents pertaining to HR management and employees including employment contracts, attendance records etc. Explore sources of finance for a business including cash-flow. Examine different types of meetings held and complete a range of documentation necessary for the effective function of a meeting. Explain the role of quality systems.

Learn about displaying a professional approach to receiving visitors and using effective customer service skills, upkeep of visitors logbook, dealing with complaints. Apply a range of general administrative skills within the reception and/or front office context to include booking and preparing for conference, organising visitors waiting area, arranging appointments, preparing an itinerary, making reservations, providing information to visitors etc.

Participate in core team-working activities to include negotiation, problem solving, finding solutions, decision making and conflict resolution. Demonstrate appropriate communications, problem solving and negotiation techniques in a range of team-working situations and roles to include leadership roles and give a receive feedback. Monitor personal strengths and skills as a team participant.

Use MS Access to create databases from design specifications under a time constraint. Learn to manipulate information from databases and retrieve and output in report format.

Produce a spreadsheet that meets a simple design specification and is fit for purpose. Learn a range of spreadsheet features such as data and cell formatting techniques, conditional IF statements, financial, date and time functions. Generate a variety of types of graphs from spreadsheet data. Automate routine multi-step tasks through the creation, execution and management of simple macros.

Planning, preparation and reflection on work placement. Job finding strategies, CV and personal statement preparation, interview skills. Practise employability skills with a view to future planning.

Learn to produce professional mailable document. Learn file management and a host of functions including clipart, headers, footers, watermarks, graphics, tabs etc.

Learn to record business transactions , post to ledgers and draw up a trial balance using both a manual accounting system and a computerised package.

Design, create and deliver a presentation to include Clip art, video clips, hyperlinks, animation effects and apply transitions and timings for slides. Evaluate the implications of the choice of venue to include lighting, room size, power points, audience size etc.

Our courses are full-time, classes are timetabled Monday to Friday. Classes start at 9 am and finish at 5 pm Monday to Thursday with a 2 pm finish on Friday. Obviously, you will not be timetabled for all these hours, but no actual timetables will be available until classes start in September.

The course is assessed through coursework (for example projects, assignments, learner records), these are done throughout the year. There will be some written/practical exams held at the end April/start May.

There are very good job opportunities in this area. There are numerous past students working in the area of administration.

Many of our students each year progress to 3rd level courses. All progressions are available on the college website. However, there is no guarantee of a place. Students apply through the CAO using their QQI level 5 results, students need to work hard in order to achieve the best possible results.