If you think that you would like to be working in the admin hub at the frontline in any organisation, then this course was designed for you. Learn all of the key skills required to be the ‘go to’ person in a busy organisational hub, reception area or to be the sole admin member in a smaller business.
- Leaving Certificate, LCA or QQI Level 4.
- Mature students are exempt from Leaving Certificate requirement.
- CERFL proficiency at B2 for access to Level 5 courses for those whose first language is not English.
- All applicants will undergo a processing stage during which further information will be gathered in relation to their application. An offer of a place on this course is contingent on the applicant meeting the entry requirements set out here and satisfactory completion of the processing stage.
September to May.
€300 including QQI examination fees. (Medical card holders exempt from €50). See fees & payment for details.
Fees status currently being updated for 2024/2025.
- QQI Level 5 Certificate in Business Administration 5M2468.
- QQI Component Maths 5N1833 (available as option in evening for learners needing Maths for progression).
Business Administration Skills - 5N1610
Examine a range of recruitment options for selecting and appointing staff and current employment rights legislation. Maintain a range of documents pertaining to HR management and employees including employment contracts, attendance records etc. Explore sources of finance for a business including cash-flow. Examine different types of meetings held and complete a range of documentation necessary for the effective function of a meeting. Explain the role of quality systems.
Reception and Front Line Skills - 5N1407
Learn about displaying a professional approach to receiving visitors and using effective customer service skills, upkeep of visitors logbook, dealing with complaints. Apply a range of general administrative skills within the reception and/or front office context to include booking and preparing for conference, organising visitors waiting area, arranging appointments, preparing an itinerary, making reservations, providing information to visitors etc.
Teamworking - 5N1367
Participate in core team-working activities to include negotiation, problem solving, finding solutions, decision making and conflict resolution. Demonstrate appropriate communications, problem solving and negotiation techniques in a range of team-working situations and roles to include leadership roles and give a receive feedback. Monitor personal strengths and skills as a team participant.
Database Methods - 5N0783
Use MS Access to create databases from design specifications under a time constraint. Learn to manipulate information from databases and retrieve and output in report format.
Spreadsheets - 5N1977
Produce a spreadsheet that meets a simple design specification and is fit for purpose. Learn a range of spreadsheet features such as data and cell formatting techniques, conditional IF statements, financial, date and time functions. Generate a variety of types of graphs from spreadsheet data. Automate routine multi-step tasks through the creation, execution and management of simple macros.
Work Experience - 5N1356
Planning, preparation and reflection on work placement. Job finding strategies, CV and personal statement preparation, interview skills. Practise employability skills with a view to future planning.
Word Processing - 5N1358
Learn to produce professional mailable document. Learn file management and a host of functions including clipart, headers, footers, watermarks, graphics, tabs etc.
Bookkeeping Manual and Computerised - 5N1354
Learn to record business transactions , post to ledgers and draw up a trial balance using both a manual accounting system and a computerised package.
Digital Presentations - 5N0653
Design, create and deliver a presentation to include Clip art, video clips, hyperlinks, animation effects and apply transitions and timings for slides. Evaluate the implications of the choice of venue to include lighting, room size, power points, audience size etc.
ADDITIONAL TRAINING / WORKSHOPS
- Data Protection (online training) – This course gives learners an overview of GDPR. The course examines what GDPR stands for and gives an understanding of the current data protection rules and obligations. The learners also receive information on the types of data, the terminology associated with GDPR, the penalties with breaches, storage of data and general do’s and don’ts regarding data. A record of achievement from Morrison’s Island Campus is issued on successful completion.
- Microsoft Outlook (online training) – The Microsoft Outlook course demonstrates how to use the internet to compose, send, receive and store electronic mail to include attaching a file to an email and managing email folders. It also facilitates the learner to explore areas related to browser-based email systems including demonstrating the use of at least one current email software package for example: compose, send, receive, reply, forward, print, store electronic messages and open file attachments, attach a file to an email message and create and manage mailboxes and transfer messages to and from relevant mailboxes. Furthermore, learners develop an appreciation of email etiquette as regards: content, length, style and tone of composed messages and they set up a web-based email account. A record of achievement from Morrison’s Island Campus is issued on successful completion.
What hours are involved?
Our courses are full-time, classes are timetabled Monday to Friday. Classes start at 9 am and finish at 5 pm Monday to Thursday with a 2 pm finish on Friday. Obviously, you will not be timetabled for all these hours, but no actual timetables will be available until classes start in September.
How is the course assessed?
The course is assessed through coursework (for example projects, assignments, learner records), these are done throughout the year. There will be some written/practical exams held at the end April/start May.
What are the course fees?
The course fees are €300 (€250 if you have a medical card). Fees status currently being updated for 2024/2025
Are there job opportunities?
There are very good job opportunities in this area. There are numerous past students working in the area of administration.
Will I get a place in a 3rd level course if I do this course?
Many of our students each year progress to 3rd level courses. All progressions are available on the college website. However, there is no guarantee of a place. Students apply through the CAO using their QQI level 5 results, students need to work hard in order to achieve the best possible results.
WORK PLACEMENT / EXPERIENCE
Students undertake a block work placement of 2 weeks in an office environment.
EDUCATION PROGRESSION OPPORTUNITIES
Excellent progressions opportunities including:
- Morrison’s Island Campus: Progress to 1 of the Morrison’s Island Campus Advanced Business Specialisms, subject to entry requirements being met.
- MTU Cork: Business Studies (MTU550)
- UCC: Commerce (CK201)
Great progression opportunities to other Higher Education colleges. Special arrangements in place with MTU Cork (CCPS), MTU Kerry and SETU (Waterford & Carlow) for preferential entry for students of Morrison’s Island locations. Go to our progressions database for exact requirements on progressions for this course.
Any business office environment. Past students have been employed in numerous administrative positions such as Apple Computers, UCC, Cork City Council, Cork County Council and many other businesses.