International Airline Studies
(Tourism with Business)
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INTRODUCTION:
If you like the sound of working in an airport environment as a member of ground staff, cabin crew or reservation personnel then you will love this course. Learn all of the airline and cabin crew skills coupled with tourism studies and get practical experience of Amadeus (GDS) used by travel agents and airlines worldwide. Visit airports and other aviation sites and get a feel for the world of travel. Students participate in Airport and Aviation trips and tourism field trips.
ENTRY REQUIREMENTS:
- Leaving Certificate, LCA or QQI Level 4.
- Mature students are exempt from Leaving Cert requirements.
- CERFL proficiency at B2 for access to Level 5 courses for those whose first language is not English.
- All applicants will undergo a processing stage during which further information will be gathered in relation to their application. An offer of a place on this course is contingent on the applicant meeting the entry requirements set out here and satisfactory completion of the processing stage.
DURATION:
September to May.
FEES:
€500 including QQI examination fees. (Medical card holders exempt from €50). See fees & payment for details.
CERTIFICATION
- QQI Level 5 Certificate in Tourism with Business (5M5011).
- Amadeus Certificate and a package holiday booking system qualification awarded by the International Academy of Travel.
- QQI Component Maths (5N1833) – available as option in evening for learners requiring Maths for progression.
COURSE CONTENT
Cabin Crew Operations - 5N5410
Prepare for cabin crew recruitment and training as well as looking at uniform and grooming guidelines, industry terminology, inflight services, passenger handling and Safety and Emergency Procedures (SEPs).
Airlines Studies - 5N4971
Examine the various airline business models (low costs and full service) focusing on the products and services they offer. Look at the airline industry and the various international organisations, agreements and laws which govern it.
Global Distribution Systems - 6N4973
Make and amend airline reservations using the Amadeus system which is used by travel agencies and airlines throughout Ireland and the world.
Tourism Principles and Practice - 5N2078
National and International Tourism. Understand the tourist product of Ireland as a unique destination and how to promote and sell it. Identify of a range of international and national tourist attractions. Learn about tourist profiles and how they impact on tourist markets. Extensive field trips and site visits are an integral part of this component.
Tourism Information and Administration - 5N0636
Work independently in a tourist information office or in the front office of a range of tourism enterprises. Emphasis on providing advice to visitors on coaches, walking tours, places of interest etc.
Word Processing - 5N1358
Create and edit documents to a professional standard. Utilise Memos and Mailmerge for streamlining customer communication.
Work Experience - 5N1356
Plan, prepare and reflect on work placement. Job finding strategies, CV and personal statement preparation, interview skills. Practise employability skills with a view to future planning.
Customer Service - 5N0972
Apply the personal skills, qualities and attitudes required to perform effectively when dealing with customers. Handle a range of challenging situations, demonstrate team or group work in providing customer care. Look at practical examples of organisations with good customer care and their success. Use appropriate communication technologies to include telephone, audio visual, conferencing, email and other interactive media in a range of customer service situations.
Environmental Sustainability Awareness - 4N21810
Everyone is affected by changes to the environment, and it is important for us to meet the Global Sustainable Development Goals in all sectors. The good news is that everyone can make a positive contribution to make their homes, communities and businesses a more sustainable place, which can help the environment. This includes but not limited to Climate change, biodiversity and other environmental pressures, energy management, renewable energy and water conservation, sustainable food, food waste and waste prevention as well as sustainable consumption, including a circular economy, greening communities, greening your lifestyle, and generating a personal action plan. This programme has been developed by SOLAS, The Education & Training Boards, SEAI, EPA, Enterprise Ireland, IDA Ireland, Regional Skills Fora and Irish Water to help us meet the Global Sustainable Development Goals.”
ADDITIONAL TRAINING / WORKSHOPS
- Professional Styling & Image (online) – Develop an awareness of how to present yourself in a professional manner for the workplace. A Certificate of Completion is issued on completion.
- First Aid workshop (online) – This First Aid Workshop will introduce the learner to the principles of First Aid. The workshop includes identifying the role of the First Aider. Learners will understand how to respond to various injuries and illnesses including choking, fainting, burns, heart attacks, strokes, panic attacks, sprains and strains. A Certificate of Completion from Morrison’s Island Campus is issued on successful completion. The purpose of this workshop is to give the learner a basic understanding of how to deal with First Aid Emergencies. It is not intended as a substitute for a full First Aid Response Course.
- Amadeus Certificate and a package holiday booking system qualification awarded by the International Academy of Travel.
ADDITIONAL ACTIVITIES
- Students participate in a number of trips to tourism venues in Cork City and throughout Ireland. Previously, students have visited The Burren, Rock of Cashel, Cahir Castle, Swiss Cottage, The Cliffs of Moher, Nano Nagle Place, Elizabeth Fort, St. Finbarr’s Cathedral and Cork City Gaol.
FAQ’s
What hours are involved?
The course is full time and runs Monday, Tuesday, Wednesday, and Thursday potentially from 9-5pm and Fridays from 9 – 2 pm. So you may have a late morning or an early evening in the week and time off during the day for study/working on assignments. Work Experience is completed for 2 weeks after Christmas.
How is the course assessed?
The course is assessed through a combination of coursework (projects, assignments, learner records and portfolios) which is done throughout the year with exams held at Christmas and at the end April/start May. (Summer exams include Word processing, Cabin crew operations, Tourism principles and practice, QQI GDS (theory) and IAOT GDS (industry).
How much does the course cost?
The course fees are €500, this includes a €200 fee for IAOT Amadeus package (€450 if you have a medical card).
Will I get a place in a 3rd level course if I do this course?
There are excellent progression opportunities including:
- MTU Cork: Tourism Management Level 7 (MT552).
- MTU Cork: Tourism Management Level 8 (MT947).
Other students go directly to employment at the Airport either as passenger service agents or as Cabin crew.
WORK PLACEMENT / EXPERIENCE
Students undertake a block work placement of 2 weeks in a tourism or airport environment.
EDUCATION PROGRESSION OPPORTUNITIES
Excellent progressions opportunities including:
- MTU Cork: Tourism Management Level 7 (MT552), Tourism Management Level 8 (MT947).
Excellent progression opportunities to other Higher Education colleges. Special arrangements in place with MTU Cork (CCPS), MTU Kerry and SETU(Waterford & Carlow) for preferential entry for students of Morrisons Island locations. Go to our progressions database for exact requirements on progressions for this course.
CAREER OPPORTUNITIES
In the past, students have found employment in airports, private airport lounges, airlines, handling agents, cabin crew, airline security, car hire companies, air freight services, hotels and tour operators in Ireland and overseas.
CONTACT DETAILS:
Email: tourism@morrisonsislandcampus.ie
Tel: (021) 4223 810