Cork College of FET Morrison's Island Campus
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Cork College of FET Morrison's Island Campus
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Cork College of FET Morrison's Island Campus
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FIT-IT Maintenance & Support
(Computer Systems & Networks)

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INTRODUCTION:

If you have been unemployed for some time or wish to retrain or reskill to return to the workplace then this is the course for you. If you would like to become an IT technician involved in installation, repair and maintenance of equipment you can gain a solid foundation in these skills coupled with IT technical support and an introduction to the security area. Study in a supported mentored environment to release your potential. Students participate in site visits.

ENTRY REQUIREMENTS:

  • Long term unemployed with no previous educational qualification higher than FETAC/QQI Level 4; applicants should be aged 21 and over and in receipt of social welfare payment.
  • CERFL proficiency at B2 for access to Level 5 courses for those whose first language is not English.
  • Applications through FIT at (021) 2428755, www.fit.ie or contact your Local Intreo Centre.
  • Application can also be made directly to the college, through the college website. All applicants are interviewed. An offer of a place on this course is contingent on the applicant meeting the entry requirements set out here and satisfactory presentation at interview.

DURATION:

September to May.

FEES:

€50 including QQI examination fees (Medical card holders exempt from €50). See fees & payment for details.

CERTIFICATION

  • QQI Level 5 Certificate in Computer Systems and Networks (5M0536).
  • Manual Handling Training and Certification.

COURSE CONTENT

Operating Systems - 5N2928

Install and configure a desktop Operating System, and use system utilities to manage faults, system components, and directories. Configure disk partitions, set a multi-boot and learn how to eliminate possible threats to your system.

Networking Essentials - 5N2929

Connect digital devices using private, non-routable IPv4 addressing, and test connectivity using diagnostic tools. Build and deploy a LAN, and implement and manage network resources.

Computer Systems Hardware - 5N0548

Examine the different types of computers currently available. Explore the inside of a computer, and learn about CPUs, storage, memory and more, and how all these interact. Learn how to troubleshoot, and to improve a computer’s performance.

Virtualisation Support - 5N2434

Construct and configure virtual components and networks, including client and server virtualisation.

ICT Security Policy and Technology - 5N0583

Identify appropriate software solutions to safeguard network and client devices information to plan and develop investigative strategies and to determine solutions to varied unfamiliar problems. Identify security risks, create data backups and plan for disaster recovery.

Maths for Information Technology - 5N18396

Acquire mathematical skill in problem solving and mathematical investigations in the following areas: basic arithmetic and algebra, set theory and Boolean logic, functions and calculus, geometry and trigonometry, probability and statistics, and algorithms and computations.

Customer Service - 5N0972

Apply the personal skills, qualities and attitudes required to perform effectively when dealing with customers. Handle a range of challenging situations, demonstrate team or group work in providing customer care. Look at practical examples of organisations with good customer care and their success. Use appropriate communication technologies to include telephone, audio visual, conferencing, email and other interactive media in a range of customer service situations.

Work Experience - 5N1356

Planning, preparation and reflection on work placement. Job finding strategies, CV and personal statement preparation, interview skills. Practice employability skills with a view to future planning. Students undertake work placement one day per week for the duration of the year. Students are required to source their own placement in a suitable IT related setting.

Students will be given the opportunity to sit the VMware Certified Associate

Students will be given the opportunity to sit the VMware Certified Associate – Digital Business Transformation (VCA- DBT) exam (optional).

ADDITIONAL TRAINING / WORKSHOPS

  • Manual Handling Training and Certification – Manual handling training is required under Regulation 13 of the 1993 (General Application Regulations) and 1993 Manual Handling Regulations. This training programme is aimed at providing all persons at work with proper techniques when lifting, carrying, loading, pushing and supporting. It provides employees with good work practices such as proper lift Manual Handling Techniques. The course includes being aware of the necessity for safe methods of manual handling to reduce the risk of injury and understanding the need to avoid manual handling by using mechanical aids where possible. Furthermore, assessing the task using the TILE criteria (task, individual, load, environment) and implementing the correct method of lifting ensuring minimal risk to self and co-workers will also be included. Finally, knowing how to safely execute all relevant workplace manual handling tasks will be demonstrated. A certificate will be issued to learners who successfully complete the course.
  • FIT employment supports – Includes CV workshops, interview skills and mock interviews to give the students the necessary skills to attain employment.

WORK PLACEMENT / EXPERIENCE

Students will undertake a block work placement of 2 weeks in the IT area.

Students are encouraged to source their own Work Placement but you will be supported by the Work Placement team should you need assistance to do this.

EDUCATION PROGRESSION OPPORTUNITIES

Some of our popular progression opportunities include:

MTU Cork

  • IT Management (MT805).
  • Software Development (MT700 and MT800).

UCC

  • BIS (CK203).
  • Computer Science (CK401).
  • Psychology and Computing (CK121).

Excellent progression opportunities to other Higher Education colleges. Special arrangements in place with MTU Cork (CCPS), MTU Kerry and SETU (Waterford & Carlow) for preferential entry for students of Morrisons Island locations. Go to our progressions database for exact requirements on progressions for this course.

CAREER OPPORTUNITIES

This course opens many employment opportunities for students. Graduates are well placed to take up positions in IT repair outlets, as network technicians and in the IT departments of many organisations. Graduates can also apply for internship programmes.

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