FIT-IT Maintenance & Support
(Computer Systems AND Networks)
Take the first step!
INTRODUCTION:
If you have been unemployed for some time or wish to retrain or reskill to return to the workplace then this is the course for you. If you would like to become an IT technician involved in installation, repair and maintenance of equipment you can gain a solid foundation in these skills coupled with IT technical support and an introduction to the security area. Study in a supported mentored environment to release your potential. Students participate in site visits.
ENTRY REQUIREMENTS:
- Long term unemployed with no previous educational qualification higher than FETAC/QQI Level 4; applicants should be aged 21 and over and in receipt of social welfare payment.
- CERFL proficiency at B2 for access to Level 5 courses for those whose first language is not English.
- Applications through FIT at (021) 2428755, www.fit.ie or contact your Local Intreo Centre.
- Application can also be made directly to the college, through the college website. An offer of a place on this course is contingent on the applicant meeting the entry requirements set out here.
DURATION:
September to May.
FEES:
See fees & payment for details.
CERTIFICATION:
- QQI Level 5 Certificate in Computer Systems and Networks (5M0536).
COURSE CONTENT:
Operating Systems - 5N2928
Install and configure a desktop Operating System, and use system utilities to manage faults, system components, and directories. Configure disk partitions, set a multi-boot and learn how to eliminate possible threats to your system.
Networking Essentials - 5N2929
Connect digital devices using private, non-routable IPv4 addressing, and test connectivity using diagnostic tools. Build and deploy a LAN, and implement and manage network resources.
Computer Systems Hardware - 5N0548
Examine the different types of computers currently available. Explore the inside of a computer, and learn about CPUs, storage, memory and more, and how all these interact. Learn how to troubleshoot, and to improve a computer’s performance.
Virtualisation Support - 5N2434
Construct and configure virtual components and networks, including client and server virtualisation.
ICT Security Policy and Technology - 5N0583
Identify appropriate software solutions to safeguard network and client devices information to plan and develop investigative strategies and to determine solutions to varied unfamiliar problems. Identify security risks, create data backups and plan for disaster recovery.
Maths for Information Technology - 5N18396
Acquire mathematical skills in problem solving and mathematical investigations in the following areas: basic arithmetic and algebra, set theory and Boolean logic, functions and calculus, geometry and trigonometry, probability and statistics, and algorithms and computations.
Customer Service - 5N0972
Apply the personal skills, qualities and attitudes required to perform effectively when dealing with customers. Handle a range of challenging situations, demonstrate team or group work in providing customer care. Look at practical examples of organisations with good customer care and their success. Use appropriate communication technologies to include telephone, audio visual, conferencing, email and other interactive media in a range of customer service situations.
Work Experience - 5N1356
Planning, preparation and reflection on work placement. Job finding strategies, CV and personal statement preparation, interview skills. Practice employability skills with a view to future planning. Students undertake work placement one day per week for the duration of the year. Students are required to source their own placement in a suitable IT related setting.
ADDITIONAL TRAINING / WORKSHOPS:
- FIT (Fast Track to IT) – provides employment supports including CV workshops, interview skills and mock interviews to give the students the necessary skills to attain employment.
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Cybersecurity Security Fundamentals (online)– Students will be given the opportunity to complete this course online with IBM SkillsBuild and earn a digital badge. The badge demonstrates a foundational understanding of cybersecurity concepts, objectives, and practices. This includes cyber threat groups, types of attacks, social engineering, case studies, overall security strategies, cryptography, and common approaches that organizations take to prevent, detect, and respond to cyber attacks. This also includes an awareness of the job market. Badge earners can use this knowledge to pursue further education for a variety of roles in cybersecurity.
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Cloud Computing (online) – Achieve a digital credential with IBM SkillsBuild that demonstrates knowledge of cloud computing, including cloud services, deployment models, virtualization, orchestration, and cloud security. The individual is aware of cloud benefits for users and businesses. The individual has a conceptual understanding of how to create a container, deploy a web app to the cloud, and analyze security in a simulated environment. The earner is aware of the job outlook in cloud computing and the skills required for success in various roles.
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Introduction to GDPR (Online)– This course gives learners an overview of GDPR. The workshop examines what GDPR stands for and gives an understanding of the current data protection rules and obligations. The learners also receive information on the types of data, the terminology associated with GDPR, the penalties with breaches, storage of data and general do’s and don’ts regarding data. A Certificate of Completion is issued on completion.
- Manual Handling (MH) Training and Certification – This training (MH) is mandatory for person’s involved in manual handling tasks. It is required by legislation under The Safety Health and Welfare at Work (General Application) Regulation 2007 Part two chapter four. The training involves the theory module which is completed online (HSELanD.ie) and the practical module which is classroom based. The certificate obtained is valid for three years. Manual Handling training course delivers the proper techniques for lifting, carrying, loading, pushing and pulling various tasks or loads to reduce the risk of injury to the worker. The need to avoid manual handling by using mechanical aids where possible will also be demonstrated. It provides the skills to identify risks with various handling tasks.
- State of the Art VR Training (BodySwaps)– We offer students the unique opportunity to enhance their soft skills using an advanced AI-powered learning platform. This cutting-edge technology allows learners to engage in realistic, immersive simulations helping to build essential skills like teamwork, communication and leadership. Get personal feedback and be prepared for real-world challenges.
- Work Ready Digital Badge – Practice your soft skills to enhance your employability and achieve success when applying for jobs. Modules include Career Mindset & Development, Growth Mindset & Resilience, Work Place Communication and Talented Teamwork. On completion you will get a work-ready badge to display on your CV or LinkedIn profile.
FAQ’s:
Where can I progress after completing this year?
You can progress to Software Development Level 6 here or go to our progressions page to see a full list of progressions.
What are my chances of getting a job on successful completion of this year?
Some students do get a job after successfully getting their Level 5 award. However, it is usually in a junior position. Most of our students progress to study on a degree course.
I'm not really sure which area of computing I'd like to end up in. Which level 5 course would you recommend?
Computer Science is a general course and will give you an overall understanding of the different areas of cIT.
Networks & Cyber Security is similar to Computer Science, but it has an extra programming module and a focus on Cyber Security.
Software Development and PsychTech are focused on developing software.
IT Tech. Support and FIT – IT Maintenance & Support do not contain a programming module and are focused on the skills required to provide IT Tech. Support.
Is the course 100% hands on?
There is a lot of practical work, but most modules are examined with 70% practical work and 30% written examination.
I'm not really sure which area of computing I'd like to end up in. Which level 5 course would you recommend?
Computer Science is a more general course and would give you an overall understanding of the different areas of computer science.
Software Development is more focused on developing software.
IT Tech. Support does not contain a programming module.
So if you want to get a feel for many aspects of IT, you should choose Computer Science.
When does the course begin?
The course begins in September and final exams occur in late April/ May each year. Exam timetables are published by the Examinations & Assessment Committee through the Student Intranet and the Exam Scheduler App.
WORK PLACEMENT / EXPERIENCE:
Students will undertake a block work placement of 2 weeks in the IT area. Students are encouraged to source their own Work Placement but you will be supported by the Work Placement team should you need assistance to do this.
EDUCATION PROGRESSION OPPORTUNITIES:
Some of our popular progression opportunities include:
MTU Cork:
- IT Management (MT805).
- Software Development (MT700 and MT800).
UCC:
- BIS (CK203).
- Computer Science (CK401).
- Psychology and Computing (CK121).
Excellent progression opportunities to other Higher Education colleges. Special arrangements in place with MTU Cork (CCPS), MTU Kerry and SETU (Waterford & Carlow) for preferential entry for students of Morrisons Island locations. Go to our progressions database for exact requirements on progressions for this course.
CAREER OPPORTUNITIES:
This course opens many employment opportunities for students. Graduates are well placed to take up positions in IT repair outlets, as network technicians and in the IT departments of many organisations. Graduates can also apply for internship programmes.
CONTACT DETAILS:
Email: computing@morrisonsislandcampus.ie
Tel: (021) 4223 834