- Tourism Principles and Practice 5N2078 – National and International Tourism. Understand the tourist product of Ireland as a unique destination and how to promote and sell it. Identify a range of international and national tourist attractions. Learn about tourist profiles and how they impact on tourist markets. Extensive field trips and site visits are an integral part of this component.
- Tourism Information and Administration 5N0636 – Work independently in a tourist information office or in the front office of a range of tourism enterprises. Emphasis on providing advice to visitors on coaches, walking tours, places of interest etc.
- Customer Service 5N0972 – Apply the personal skills, qualities and attitudes required to perform effectively when dealing with customers. Handle a range of challenging situations, demonstrate team or group work in providing customer care. Look at practical examples of organisations with good customer care and their success.
- Work Experience 5N1356 – Planning, preparation and reflection on work placement. Job finding strategies, CV and personal statement preparation, interview skills. Practice employability skills with a view to future planning
- Word Processing 5N1358 – Learn to produce professional mailable document. Learn file management and a host of functions including clipart, headers, footers, watermarks, graphics, tabs etc.
- Event Production 5N1374 – the learner will be equipped with the tools and knowledge to organise and produce an event working independently and with others as part of a team.
- Safety & Health at Work 5N1794 – Develop skills in identifying hazards and carry out risk assessments. Familiarise yourself with the responsibilities and duties of the employer and employee with regards to health and safety. Explore appropriate procedures for use and disposal of hazardous materials and waste in the workplace. Investigate risk facts in relation to safety to include hazards, work environments, work practices, effects of medication, drink and drugs.
- Irish Cultural & Heritage Resources 5N1293 – This component provides students with an understanding of Irelands heritage and cultural offering and the stakeholders involved in this sector. Student visit heritage sites, critically evaluate them and complete a portfolio of site evaluations. Students must also research heritage and cultural events.
- Marketing Practice 5N1400- Conduct a SWOT analysis. Develop a marketing plan for a specific product or service. Examine the life cycle of a range of products including new product development. Explain the elements of the marketing mix. Carry out market research applying appropriate techniques and research methodologies.
Leaving Certificate, LCA or QQI Level 4. Mature students are exempt from Leaving Certificate requirement. CERFL proficiency at B2 for access to Level 5 courses for those whose first language is not English. An offer of a place on this course is contingent on the applicant meeting the entry requirements set out here and satisfactory completion of the processing stage.
Excellent progression opportunities including:
- MTU Cork: Tourism Management Level 7 (MT552)
- MTU Cork: Tourism Management Level 8 (MT947)
- UCC: Arts Level 8 (CK101)
- Morrison’s Island Campus: Progress to 1 of Morrison’s Island Campus: Advanced Business Specialisms, subject to entry requirements being met.
Excellent progression opportunities to UCC and other Higher Education colleges. Special arrangements in place with MTU Cork (CCPS), MTU Kerry and SETU (Waterford) for preferential entry for Morrison’s Island Campus students. Up to 390 CAO points for any Institute of Technology can be attained by successful completion of this course. See Progressions for details.
Tour operators, tourist office staff, tour guides, receptionists in hotels, conference/event organisers, customer service agents, cruise liner personnel and airport staff.
- Duration: 1 Year
- Award: QQI Certificate in Tourism with Business 5M5011
- Fees: €300 including QQI examination fees. Medical card holders exempt €50. Payment plans are available.
- Work Experience: Students will undertake a block work placement of two weeks in a relevant tourism, cultural or historical environment.